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Filtering Rundoo emails

Last updated 2026-06-30

Every emailed receipt from your store comes back to your inbox so you can answer customer questions — but you probably don't want them cluttering your primary view. Set up a filter to route them to a folder automatically.

All automated Rundoo emails are sent from info@getrundoo.com. That's the address you'll filter on.

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Want these emails to come from your own branding instead? Rundoo can send invoices, statements, and the rest of your automated emails from a subdomain of your store's domain (for example info@mail.yourstore.com) rather than info@getrundoo.com. It's a one-time setup that adds a few DNS records to your domain. Email support@rundoo.ai if you'd like it turned on.

Gmail

Step 1: Open search options

Click the filter icon on the right side of the Gmail search bar to open the advanced search panel.

Step 2: Filter by sender

In the From field, enter info@getrundoo.com, then click Search (or Create filter in the bottom-right of the search panel).

Step 3: Choose what to do with matching emails

Check Skip the Inbox (Archive it). You can also apply a label like Rundoo if you want them grouped for review.

Click Create filter. Future emails from info@getrundoo.com will skip your inbox. You can find them anytime by searching from:info@getrundoo.com or clicking the label.

Outlook

Step 1: Open Rules

From the Home tab, click ... > Rules > Manage rules & alerts. Or open Settings (the gear icon) > Mail > Rules.

Step 2: Add a new rule

Click + Add new rule.

Step 3: Set the rule

  1. Name it — something like Emails from Rundoo.

  2. Condition: Sender address includes — enter info@getrundoo.com.

  3. Action: Move to — pick or create a folder (for example, Rundoo).

  4. Click Save.

Yahoo Mail

  1. Click the settings gear, then More Settings.

  2. Open Filters.

  3. Click Add new filters.

  4. Name the filter, set the From address to info@getrundoo.com, and pick or create a folder.

  5. Click Save.