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Our knowledge base: how to use Rundoo
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🚀
Getting Started
Welcome to Rundoo
Go-live
Data migration
Sign-in
Navigation
Search
Hotkeys
Mobile apps
Training videos
New hire training
💳
POS
Sales
Drafts, quotes & will-calls
Special orders
Cash drawer
Receipt formats
👥
Customers & Jobs
Customers
Customer imports
Jobs
Statements
Sales reps
💰
Accounts Receivable
Bill payments
Customer credits
Refunds
Finance terms
Finance charges
🔁
Returns & Exchanges
Returns
Exchanges
Return policy
📦
Inventory
Products
Product imports
Product labels
Product catalog
Inventory counts
Transfers
Gift cards
Mistints & store-use accounts
🛒
Vendors & Purchasing
Vendors
Vendor imports
Purchase orders
Vendor returns & credits
Order receipts
Vouchers
Vendor invoices
🏷️
Pricing
Product prices
Custom prices
Creating Promotions
Spiffs
Pricing tiers
Additional fees
Product categories
📊
Analytics
Dashboards
Running Reports
Custom reports
✨
Rundoo AI
Rundoo AI
AI Agents
Common AI workflows
🧾
Accounting
Rundoo Accounting
Chart of Accounts
Account mapping
Profit & Loss
Balance Sheet
Purchase journal
Journal entries
Bills & payments
Deposits
Payouts
General ledger
Cost method
🔌
Hardware
Hardware setup
Login keys
Card reader troubleshooting
Card reader setup
Printer setup
Printer troubleshooting
Scanner troubleshooting
Zebra mobile printers
Connectivity troubleshooting
MCPRINT thermal printer (legacy hardware)
Offline mode
⚙️
Admin & Settings
Company details
Locations
Tax
Staff
Permissions
Tender methods
Card surcharges
Loyalty points
Units of measure
Sale forms
Product settings
Tags
POS security
Google Review setup
🤖
Integrations
Benjamin Moore
Benjamin Moore orders
Integrating with COLORx 6
Integrating with COLORx 7
Contractor Rewards
CCP & RSD
Pick Up In Store and National Accounts (NAPP)
AllPro
Do It Best
Lancaster
Orgill EDI
Pittsburgh Paints
True Value
Wallace
QuickBooks
Stripe
Banking
Browser and OS requirements
External Data API
🆘
Support & Help
Rundoo Support
Idea board
Inbox
Troubleshooting basics
Common errors
Filtering Rundoo emails
Hiring in industry
📚
More
Information Security
Remote support
Desktop shortcuts and bookmarks
Credit card compliance (PCI DSS)
Merging customers
Delete, void, or deactivate
Special orders
Customer statements
