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Integrating with COLORx 7

Last updated 2026-06-09

Integrating COLORx® 7 with Rundoo

Rundoo supports integration with Benjamin Moore COLORx® 7. When set up, tint transactions from COLORx 7 appear directly in the Rundoo new sale screen — no manual entry required. This reduces key strokes, reduces mistints, improves inventory accuracy, and allows tint history to be stored in Rundoo.

Benjamin Moore Setup Guide:

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The Colorx7 POS Integration documentation from Benjamin Moore can be found in the attached PDF - it includes helpful screenshots and step by step instructions.

Before You Start

⚠️ This guide is for COLORx 7 only. If you're on COLORx 6, use the COLORx 6 integration guide.

You'll need:

  • COLORx 7 installed, registered and activated on any computers running Colorx7. If you have questions about this from the Benjamin Moore side, please reach out to your territory rep.
Minimum computer requirements for Colorx7

Windows 10® Professional build 19041.0 (Released in 2020) 64-bit, with the ability to upgrade to Windows 11® -OR[1]Windows 11 Professional 64-bit

RAM - 16GB recommended (8GB minimum)

Hard Drive - 256GB or larger hard disk, 50 GB of free hard disk space

Display - 1024x768 minimum

USB Ports – 6

Network Interface - Ethernet RJ-45 port/ WiFi

Serial Port -Mandatory if you are connecting to legacy COROB equipment

  • Valid Retailer Gateway login credentials (the same username/password used to log into the Benjamin Moore Retailer Portal)

  • Your store's Benjamin Moore Outlet Number (find it in Rundoo under Admin → Location → Integrations)

Setting It Up - Summary of the Benjamin Moore Guide Above

Option A: During COLORx 7 Activation

If you're activating COLORx 7 for the first time:

  1. Open COLORx Utilities and click Activate

  2. Answer the prompts about data sharing and COLORx 6 migration as applicable

  3. When asked "Integrate this computer with POS?" — select Yes, then click Next

  4. Under Setup POS, enter your Retailer Gateway username and password, then click Login

  5. Select your Store Number from the dropdown, then click Next

  6. Review the activation summary and click Activate

  7. When the confirmation appears, click Close, then Launch App

Option B: After COLORx 7 Is Already Activated

If COLORx 7 is already running on the machine:

  1. Open COLORx Utilities

  2. Click the gear icon (⚙️) in the top right

  3. Select Setup POS

  4. Enter your Retailer Gateway username and password, then click Login

  5. Select your Store Number from the dropdown

  6. Click Register

  7. A "POS Setup successfully" message will confirm setup is complete — click OK

Testing It Out

  1. In COLORx 7, look up a color (e.g., search "Chantilly Lace" with product code N536) and select it

  2. Click Send to POS

  3. Enter the Number of Cans Tinted and Number of Labels to Print

  4. Click Send — a success message will confirm the transaction posted

  5. Open Rundoo to a New Sale — you should see "X tinted products" below the product search bar

  6. Click that text, select the tinted product, and click Add to Sale

  7. The product populates with color, formula, and quantity pre-filled 🎉

Troubleshooting

I completed setup but don't see tinted products in Rundoo

  • Confirm the tint transaction posted successfully in COLORx 7 (you should see a success message with a tint transaction number)

  • Confirm the Benjamin Moore Outlet Number in Rundoo (Admin → Location → Integrations) matches the Store Number selected during COLORx 7 POS setup

  • Contact Rundoo Support if the issue persists — include the tint transaction number from the COLORx 7 success message

Login failed during POS setup

  • Verify credentials at the Benjamin Moore Retailer Gateway portal directly

  • Credentials are case-sensitive — confirm there are no extra spaces

  • If your account was recently created or reset, allow a few minutes before retrying

  • If none of the above work, you can reach out to Rundoo support to ensure correct setup.

No store numbers appear in the dropdown after logging in

  • Your Retailer Gateway account may not have store access assigned — contact your Benjamin Moore rep to confirm account permissions

The tint machine isn't responding after setup

  • Close COLORx 7 completely, unplug the tint machine, wait 30 seconds, and reconnect

  • Reopen COLORx 7 and attempt a test transaction

Site Keys

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If you were previously using the COLORx 6 integration, your site key information is already in our database - so you can skip this step. If you have not previously used the integration with Rundoo, then you’ll need to reach out to support (via the chat box or phone) so they can assist with the final part of setup.