Benjamin Moore orders

Benjamin Moore orders are purchase orders sent to Benjamin Moore over Rundoo's EDI integration — Rundoo handles BM's product catalog, submits orders to their ordering system, and logs qualifying sales back to BM for CCP, RSD, and Contractor Rewards.

In the POS mode, open the Orders left tab. BM orders live alongside every other PO on the Ordered top tab, recognizable by the Benjamin Moore vendor and the B badge that Rundoo attaches to any BM-integrated record.

What's different about Benjamin Moore orders

On paper, a BM order is still a purchase order — it moves through New → Drafts → Ordered → Received → Vouchered → Paid just like every other PO (see Purchase orders for the lifecycle). Under the hood, a few things are BM-specific:

• Direct ordering, not email. Rundoo is integrated with Benjamin Moore's ordering system directly. When you click Order on a PO with Benjamin Moore as the vendor, Rundoo submits the order over EDI instead of emailing a PDF to a rep. What crosses over the wire is just the reference code (the VCQE6-0324CJBR-O style ID in the order header) — that's all BM sees, and they look up the full PO from the reference.

• BM's catalog drives BM product records. BM products in Rundoo carry BM's SKUs (like 424444 for a U66202-018 Microfiber Roller, or 004600-001 for FS Hi Hiding Primer). Catalog sync pulls fresh pricing, descriptions, and item codes from BM directly — you don't maintain those yourself. BM products differ from product to product (some are tintable bases, some are sundries, some are equipment) — the fields Rundoo tracks adjust per item rather than being uniform across the BM catalog. See the Integrations section on the Benjamin Moore vendor in Vendors for where the pairing is configured.

• Paint Care Fees are NOT handled natively. Rundoo doesn't compute state-level Paint Care Fees automatically. If you owe a Paint Care Fee on a BM product (per-container recycling surcharge, varies by state), configure it as an Additional fee on each affected product. That way it flows onto POs, sales, and statements the same way any other per-product fee does.

• Contractor rewards (CCP/RSD) flow through automatically. Qualifying sales to enrolled painters get submitted to BM's Contractor Club Program and Retailer Sales Data feeds on a schedule. That setup lives in Company details, under the Benjamin Moore offers section — see "CCP and contractor rewards" below.

• The B badge. Rundoo surfaces a B pill on BM-tied records where it fits (the Orders list, the Ship to location picker, product lines paired to BM). Coverage varies by product — not every BM item carries the badge — so treat it as a hint the record is running through the integration rather than a guarantee.

Placing a BM order

Start from the New top tab like any other PO. Click the Order from dropdown on the left panel and pick Benjamin Moore — the builder locks in BM-specific behavior from that point on.

Once BM is picked, add products the same way as a regular PO — click the product search, type a name or BM SKU, pick from the results, set quantity, Add. BM products show up with a B next to the product name or a BM-branded thumbnail for paint SKUs. The standard fields — Cost, Quantity, Subtotal, edit, add note — all behave as described in Purchase orders.

Receiving a BM order

When BM's truck shows up, open the PO from the Ordered tab and receive it the same way as any other PO — but with a few BM-specific fields and totals visible.

The detail view for a BM order shows:

• The BM order reference at the top, next to the Benjamin Moore vendor — the VCQE6-0324CJBR-O-style code ties this PO to the corresponding record on BM's side. Keep it around if you need to call BM about a short-ship or invoice discrepancy.

• Per-line received-quantity editing. Each product line has an of N field next to the quantity stepper — what arrived vs what was ordered. Under-received lines show a red ↓ indicator; over-received lines show ↑. Edit each line to match what actually showed up.

• Paint Care Fee lines, if you configured them. Any Paint Care Fee owed comes from the Additional fees you attached to the BM products on the PO — Rundoo doesn't compute or inject it from BM's side.

• Receive and close / Receive and backorder. Same two paths as any PO: close the order if the shipment is complete (or you're sourcing the shortage elsewhere), or backorder if BM owes you more and you want to keep the rest on the PO. See Purchase orders for the detailed comparison.

Once received, log the invoice under Invoice date, Due date, Invoice Number, and Pay to, then Voucher moves the PO into Vouchered. If BM's invoice doesn't match what arrived — wrong cost, missing rebate, credit owed — record the adjustment through Order receipts.

CCP and contractor rewards

Benjamin Moore runs two rebate programs that Rundoo feeds from your sales data — the Contractor Club Program (CCP) and Retailer Sales Data (RSD). Both run through the same setup panel.

In the Admin mode, open the Company left tab and scroll to the Benjamin Moore offers section:

• Auto-submit sales to CCP and RSD — the master toggle. On: Rundoo packages qualifying sales and sends them to BM on the schedule below. Off: you'd submit manually.

• Contractor rewards bonus code — the bonus code BM issued to your store for Contractor Rewards enrollment. Rundoo stamps it on the submissions so BM credits the right retailer. Usually set once at implementation; don't change unless BM tells you to.

• CCP submission frequency — how often Rundoo bundles and sends CCP sales. Defaults to Monthly, which matches BM's standard cadence.

• Allow customers to automatically submit sales for Contractor Rewards — per-store toggle that lets enrolled painter customers opt into auto-submit. With this on, any painter flagged for Contractor Rewards will have their qualifying sales forwarded to BM without extra work at the register.

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Recommended Rundocs

• Purchase orders — the generic PO lifecycle and builder, same shape as BM orders.

• Vendors — where the Benjamin Moore vendor record is paired with the integration.

• Order receipts — recording adjustments when a BM invoice doesn't match what arrived.