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Idea board

Last updated 2026-04-24

The Idea board is where Rundoo customers tell us what to build next — feature requests, gripes, wishlist items. We read every post and respond, but we can't guarantee any specific idea will ship. The board informs our roadmap; it doesn't commit us to a timeline.

The Idea board lives at rundoo.nolt.io — it's hosted outside the main Rundoo app on Nolt, so you'll open it in a browser rather than find it in the POS sidebar. The quickest way in from Rundoo: click Support in the top-right of the header and follow the link from there, or just bookmark rundoo.nolt.io directly.

Submitting an idea

Go to rundoo.nolt.io and click Submit idea in the top-right. You'll be asked for:

  • Title — clear and specific. Write it however feels natural; a precise title helps the product team understand the ask faster, and makes it easier for other customers to find and upvote.

  • Description — the why, not just the what. What are you trying to do, why is today's behavior getting in the way, and what would good look like? A screenshot or short screen recording goes a long way.

  • Category (optional) — picks a rough bucket (POS, Inventory, Admin, etc.). Leave blank if nothing fits; we'll route it.

One idea per post. If you have two related asks, post them separately and link them in the description — that way customers can vote on each independently, and we can ship one without waiting on the other.

Before you post, skim the existing list or use the search bar — if someone has already posted the same idea, upvote theirs instead of starting a new one. Duplicates get merged during weekly triage, but votes land faster on a single canonical post.

Voting on ideas

Every post has an up-arrow on its left side. Click it to add your vote; click again to remove it. Votes are the single strongest signal we use to prioritize — a post with 40 upvotes from 15 different stores is a louder customer voice than any single conversation.

A few things worth knowing:

  • One vote per person, not per store. If you want every cashier at your store voting, have each of them sign in and vote — it's meaningful.

  • Comments count too. Dropping a comment that explains how your store would use the feature is often more useful than a bare vote. Specifics help us shape the solution.

  • Upvote liberally. There's no budget and no cost to you — if an idea would make your life easier, vote for it.

Status taxonomy

Every post carries one of five statuses. The status is visible next to the title on the post detail page and as a pill on the list.

  • Unassigned — the default when a post is first submitted. It's been seen but not yet triaged into a status. Most new posts sit here for a few days until the next weekly triage pass.

  • Exploring — we're looking into it. Might mean a designer is sketching, a PM is talking to customers about the shape, or engineering is investigating feasibility. Not committed to building.

  • Under Consideration — on our radar as a strong candidate for an upcoming cycle. Hasn't been formally scoped onto the roadmap yet, but it's in the pile we pull from.

  • Actively Working On — engineering is building it right now. Expect a ship within the current quarter.

  • Shipped — built and live in Rundoo. The comment on the post links to the release notes and the Rundoc (if there is one) for the new feature.

Posts that turn out to be duplicates of another get merged into the canonical post — you'll see a short comment on the merged post explaining which canonical it joined, and your upvote transfers with you.

What happens after you submit

Here's the actual cadence so you know what to expect:

  1. Your post goes up immediately, marked Unassigned. Other customers can find it, upvote it, and comment.

  2. Triage. We really do read every new post — Nick (Rundoo's product lead) goes through them, responds in the comments, merges duplicates into a canonical post, and sets a status. Cadence is roughly weekly, though we can't promise a strict schedule. If your post is unclear, you'll get a clarifying question in the comments — answer it and we'll come back around.

  3. The highest-signal posts shape what we work on next — but we can't guarantee any specific post will ship, and we can't commit to a timeline. We make explicit calls about priorities, and we try to comment on posts when we decide not to build something so you know where you stand.

  4. When something ships, the post gets moved to Shipped with a comment linking to the release notes. If the feature has a Rundoc, we'll link that too.

The Idea board is not a support ticket queue. If something is broken or you're stuck on a workflow, call Rundoo Support or chat with us in-app — see Rundoo Support for how to reach us. The Idea board is specifically for "I wish Rundoo could…"