The settings listed in the Rundoc impact all customers globally, there are some additional settings that can be adjusted on a customer level and you can find details here Statement Generation

When are statements generated?

Rundoo generates your statements automatically. To verify when your statements are generated, switch to Admin > Select: Communications (located under Settings) > scroll down to the Statements section.

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You still have to manually send off the emails for the automatically generated statements!

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Statement day

You have the options to select between the 1st through the 28th, along with EOM (End of month).

This also means that you have until midnight of the 15th to make any corrections!

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Envelope Type

You have two options that adjust the Customer’s Address location. Reach out to support if you’re not seeing your envelope type dimensions listed below.

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Recommended Rundocs

Card Fees & Card Surcharges