Welcome to Rundoo!! 🎉 We are so excited to be working with you. In this guide, we’ll get you ready to rock on Rundoo in three easy steps:

  1. Set up your system (20 min): Log in to the POS, add your employees, and download the Rundoo mobile apps.
  2. Confirm your data (40 min): Ensure the Products, Customers, Vendors, and Sales are accurate.
  3. Configure your hardware (30 min): Connect your card readers, scanners, and other hardware to Rundoo.

Afterward, we should be all set for Go-Live day. After close on that day, we will move over the final sales, up-to-date product inventory, and up-to-date customer balances. Then, you’ll be ready to rock the next day.

The guides below include different formats depending on your learning style!

Let’s do it 🍻

<aside> 🚀 Call (650) 334-3205 or message Support via chat any time for help. Also see Accessing Rundoo Support for additional details.

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1) Set up your system (20 min)

3) Configure your Rundoo system

https://www.loom.com/share/2c8bd43799e24675935a1cce29ff4043?sid=590d25b0-2bc8-44a8-887d-c1efb7263f82

  1. Open a web browser. We recommend Google Chrome, but you could use Firefox, Edge, or any other modern web browser.
  2. Go to your Rundoo subdomain; [client].rundoo.app. Example, nickspaint.rundoo.app.
  3. Select a location. Your main location should already exist. Any additional locations will be added by the Rundoo team.
  4. Log in to Rundoo. Click “Sign in using SMS”. There are two ways to log in to Rundoo:
      1. with a key that you scan over a reader
      1. via SMS, ie text message. Assuming you don’t have your hardware yet, we must sign in with SMS.
      1. Type your initials into the circle. There won’t be a cursor, and you can just type in your initials. You’ll have to type them fast because the system will automatically submit them.
      2. Input the SMS code. Your cell phone should get a text message with a six-digit code to log in.

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