Accessing Rundoo support is easy! We offer three primary methods for contacting our team.

Operating Hours

Chat - For quick questions or conversations

We monitor this chat from Monday - Friday! 7:00 AM - 6:00 PM (1 hour after our phone queues closes)

Here's where to find the chat feature in Rundoo:

Phone/Text - Fastest for urgent matters

You can call our support team anytime at (650) 334-3205. This number also accepts texts, though we prefer you use our chat feature for non-urgent matters.

We recommend using this contact method for urgent matters such as!

• Inability to complete a sale, process a bill payment, or handle returns (issues involving money flow)
• Problems accessing the system, updating product settings, or managing customer profiles

Phone Hours:

Monday through Friday you can reach us 7:00 AM - 5:00 PM

Here's where to find the number in Rundoo:

Email - Lower response times

<aside> ❕ This inbox is not monitored as frequently as our other support channels

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