Vendors are the suppliers you buy product from — paint lines, hardware wholesalers, feed distributors, card processors, service providers, and anyone you cut a check to. This page covers creating and editing vendors, managing vendor contacts, integration setup, and deactivating.

In the POS mode, open the Vendors tab in the left sidebar.

Adding a vendor

From the Vendors list, click Add vendor in the top-right. A modal opens with the minimum fields needed to create the record — everything else (mailing address, payment banking, integration pairing, contacts) gets filled in on the vendor's detail page after creation.

Field What it does Required?
Name Vendor name as it appears on purchase orders, invoices, and in the list. Must be unique. Yes
Orders email Where Rundoo emails POs when you send them directly from the app. Required if you plan to send orders by email — you can leave it blank for a walk-up vendor you only pay, never order from. Optional
Phone Primary phone on the account. Powers search and shows up in vendor references. Optional
Internal notes Free-text notes visible to staff only. Good for "rep is Sarah, she answers Tuesdays" or "always short-ships — count twice." Optional

The modal has two save buttons at the bottom:

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Duplicate names are rejected. If another vendor already exists with the name you're entering, Rundoo shows a red banner — "A vendor with the same name already exists in the company" — and leaves the modal open so you can rename. Check the list first if you're unsure.

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Invalid email blocks save. If Orders email isn't a valid address, Rundoo shows "Email address is not valid." and the Save button stays disabled until you fix it.

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Adding vendors one at a time is fine for occasional additions. For migrating a full vendor list from your old system, see Vendor imports instead.

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Editing vendor details

Every vendor has a detail page, reached by clicking their row in the list. The header shows the vendor name, their orders email, and an action cluster top-right with Attach file, Duplicate, and Deactivate. Below the header, the page stacks seven sections — Contacts, Vendor information, Ordering, Payment, Integrations, Assign vendor SKUs, and Vendor settings — and each section saves on its own.

Vendor information

The Vendor information section holds the identity fields: Vendor name, Pay to (the name your accounting system writes checks to — must match exactly), Phone, full mailing address (Address, Apt, suite, etc., City, State, ZIP, Country), Orders email, an Integration Vendor dropdown, and Internal notes. Edit any field, then use the section's own Save at the bottom to commit. Cancel reverts to the last saved state.

Ordering