True Value integrates with Rundoo over a proprietary SFTP connection (True Value's "EZ Connect"), so when you send a purchase order in Rundoo it flows straight into True Value's system, and shipments coming back from True Value auto-appear as Ordered POs ready to receive against — no manual re-keying either direction.
In the POS mode, open the Vendors tab in the left sidebar — True Value is a Rundoo Vendor with the True Value integration paired to it. The day-to-day effect shows up in the Orders tab (left sidebar), where True Value shipments arrive under the Ordered top tab just like POs you sent yourself.
Rundoo's True Value connection runs two file flows over SFTP — functionally identical to EDI even though it's True Value's proprietary format:
Ordered top tab automatically — vendor, line items, and quantities pre-filled from the shipment file.Most True Value dealers on Rundoo care about the receiving half: every inbound truck auto-loads into Rundoo ready to receive against, instead of typing the paper packing slip into a blank PO.
<aside> 💡
The True Value integration is available to Rundoo customers who already have a True Value EZ Connect account. If you weren't set up on automatic ordering & receiving with your previous POS, you don't have True Value SFTP credentials yet — that's normal. Email [email protected] and we'll start a thread with [email protected] to get you provisioned.
</aside>
Setting up True Value is two sides meeting in the middle: Rundoo needs your True Value vendor record paired to the True Value integration, and True Value's EZ Connect team needs their SFTP system pointed at your Rundoo company. Rundoo's support team handles both sides — you just confirm the result.
Email [email protected] and let us know you'd like to enable True Value automatic ordering and receiving. Include your True Value account number if you have it handy. We'll loop in [email protected] and pair the True Value integration to your Rundoo vendor record on our side — no clicking required from you.
Once both sides finish provisioning, open your True Value vendor's detail page in POS > Vendors and look at the top of the page. A paired vendor shows two visual signals: a plug icon (1) next to the vendor name, and the helper text "Orders will be sent through EDI" (2) under the Vendor name field. Either one tells you the integration is live — any PO you send to this vendor now goes out over True Value's SFTP, not as an email.
<aside> ⚠️
If those two markers haven't appeared after a few business days, True Value's EZ Connect team likely hasn't finished their side yet. Email [email protected] and we'll chase them down.
</aside>
In the Ordering section, the Orders email field and the Include PDF Order in email / Include XLXS Order in email toggles control the email fallback. With the integration live, POs go over SFTP regardless of what's here — but dealers often keep Orders email set to their True Value rep and Include PDF Order in email on so their rep also receives a PDF copy as a reference. Leave the toggles off if you don't want the duplicate email.