Setting up your barcode scanner

1. Get your scanner. Please identify the brand and model of your scanner. If you do not have any scanners please refer to our Links to Order Hardware.
   1. Note that we have started using the new Zebra DS2278 model vs. the Zebra LS4278 which is a discontinued model

Zebra DS2278 - Current Model

Zebra LS4278 - Discontinued Model

Zebra DS2278 - Recommended Model

1. Configure to the default settings below by printing the guide and scanning the QR code at the top.

   1. Default Settings:
      1. Have a “|” on either side
      2. Medium beeper volume

   <aside> ⭐

   Rundoo’s recommended scanners

   https://drive.google.com/file/d/1IWe0D8J-6ddcLuKF48OjRrn7g4u5YozS/view?usp=drive_link

   </aside>

2. Confirm scanning prefixes & suffixes with “|”

   With your cursor focused on any input outside of Rundoo (e.g. a document, Google search input, the URL bar of your browser, etc.), scan any barcode. Confirm the output is prefixed & suffixed with “|”. In other words, if the barcode number was 0123456789, we’d expect to see |0123456789|.

   If the output does not match, please rescan the QR code in the configuration doc above. If it’s still not working, check our FAQs for troubleshooting below. If it’s still not working call (650) 334-3205 for help troubleshooting.

3. Test it out with Rundoo!

   Go to your Rundoo POS & ensure barcode scanning works by scanning products into a sale. If things seem to be working, you’re all set! If not, call (650) 334-3205 for help troubleshooting.

Other Model Guides

1. Configure it to have a “|” on either side. Locate your scanner in the list below go to the link and print and follow the instructions in order on the document. If you don’t see your scanner in the lists below please reach out to support for assistance!

   <aside> ❗ Note that these are discontinued scanners. We recommend using the DS2278 Scanners linked above.

   • Symbol LS4278: Link to configure |, Link to buy

   • Symbol LI4278 </aside>

   • Optional Scanners (Rundoo Support does not assist with configuration or updating these guides.)

Setting up your scanner to work with a Mobile Device, Tablets, and Phones

Print the Guide below and follow the steps to connect your scanner to your mobile device, your Scanner will still need to be connected to a power source via USB to charge the scanner.

<aside> ❗ It is recommended to set up your scanner on a computer to read “|” prefixes and suffixes before continuing ahead!

https://docs.google.com/document/d/1cNUhQ2t4OPu4bkE11AXkXqtYmhZoKpY0pkAyrtogjzE/edit?usp=drive_web

</aside>

FAQs: My Scanner isn’t working?

<aside> 💡 Keep in mind the troubleshooting below is intended to work with our recommended scanner.

</aside>

My Scanner beeps three times when scanning but nothing happens in Rundoo.

• Please scan the barcode that is attached to the base, this can happen if the barcode scanner was mixed with another base or was out of range and was disconnected.

My Scanner beeps four times after scanning something.

• Please remove the battery wait 10 seconds and replace it back into the scanner.