Products are what you ring up, stock, price, and report on — every paint can, hardware SKU, and tintable base in your store is a Product record. This page covers adding a product, the detail page (history, inventory, pricing, costs, catalog, settings), duplicating, deactivating, and how alternate units of measure fit in.
In the POS mode, open Products in the left sidebar.
The landing view is a filterable table of every active product at your current location. The search input in the top-left matches on name or any ID (Primary ID, additional IDs, barcodes). The Status: Active pill on the control strip limits the view to active products — change it to see deactivated records. Sort, Show/hide, and Filter are the usual list-page knobs; the column-header + buttons add per-column filters on the fly.
The two key actions top-right are Import products (bulk-create or update from a spreadsheet — covered in Product imports) and Add product for one-at-a-time creation. Clicking any row opens that product's detail page on the History tab.
Click Add product in the top-right of the Products list. A modal opens with the fields required to create the record — just the essentials. Everything else (class, fineline, additional IDs, alternate UOMs, custom prices, per-location inventory) lives on the product's detail page and gets set after creation.
| Field | What it does | Required? | Default |
|---|---|---|---|
Primary ID |
The product's canonical ID — what cashiers scan or type at POS. Must be unique across the company. | Yes | — |
Name |
The name that shows in search results, on receipts, and on labels. | Yes | — |
Price Tier 1 |
The price this product rings at for customers on the Tier 1 pricing tier. Other tiers inherit this as a starting point and can be overridden later on the Pricing tab. | Yes | $0.00 |
Default cost |
What you pay for it. Drives margin calculations and flows into inventory valuation. | Optional | $0.00 |
Select vendor |
The default Vendor this product is purchased from. Powers purchase-order suggestions. | Optional | — |
Department |
Top level of the taxonomy (Department > Class > Fineline). Reports, labels, and sales roll up here. |
Yes | Benjamin Moore |
Inventory |
Starting on-hand count at each of your locations. Zero is fine — you can bring stock in later with an order or a count. | Optional | 0 |
Two save buttons sit at the bottom:
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Class and Fineline can't be set from the Add modal. The Add-product form only exposes Department (the top of the Department > Class > Fineline taxonomy). Class and Fineline both live on the Settings tab, under the Categorization section — they're fillable only after the product exists. Use Save & Edit to jump straight there.
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Adding products one at a time is fine at the counter. If you're setting up a new vendor catalog or migrating from an old system, see Product imports — you can create hundreds of products in a single spreadsheet upload.
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Clicking a row in the Products list opens that product's detail page on the History tab. The page header carries the product image, Primary ID, name, default vendor, and one of the additional IDs; an Attach tag link below the header adds a tag for reporting. The action cluster at the top-right holds the page-wide actions (Print label, View mobile label, Attach file, Duplicate, Deactivate).
Under the header, six top tabs split the product's data: