Setting up a thermal receipt printer is a hardware bring-up that happens once per printer, before Rundoo can print receipts to it. This page walks the Star Micronics TSP100IV — Rundoo's recommended model — from box to first test receipt.

For receipt printer issues after the printer is already paired, see Printer troubleshooting.

What you'll need

• TSP100IV thermal printer (wired Ethernet or wireless models both work)
• Power cable plus outlet
• Ethernet cable OR Wi-Fi credentials, depending on the model
• Roll of 80mm thermal receipt paper
• A phone with the Star Quick Setup Utility app: iOS / Android

The standard Rundoo terminal package doesn't include the printer — you order it (along with the cash drawer and paper) yourself when you're set up for cash sales. See Hardware setup for the full register-station gear list.

Step 1: Place and power the printer

Set the printer on a flat surface near a power outlet and your network gear. Make sure there's room around it for ventilation and for paper to feed out the front.

Step 2: Load receipt paper

1. Open the printer cover using the lever on the side or front.
2. Insert the paper roll so it feeds from the bottom and comes out the front.
3. Pull out a short paper length, then close the cover firmly.
4. Power on the printer — the blue Power LED should illuminate.

Step 3: Print the network configuration

To register the printer with Rundoo, you need its IP and MAC address. Both print on the network configuration sheet.

1. Open the paper door.