Contractor Rewards is Benjamin Moore's free loyalty program for contractors — they earn points on qualifying Benjamin Moore purchases at participating stores and redeem for merchandise, event tickets, or charitable donations. Rundoo is the POS side of that pipe: tag a customer with a PAX ID, ring up a sale, and Rundoo submits the invoice to Benjamin Moore overnight.

In the Admin mode, open the Company tab in the left sidebar. The Benjamin Moore offers section is where you enter your bonus code and wire up automatic submission.

What Contractor Rewards is (and isn't)

Contractor Rewards is run by Benjamin Moore, not Rundoo. Benjamin Moore owns the point balances, the catalog of rewards, and the contractor-facing web portal at benjaminmoore.com/contractors/contractor-rewards. Rundoo's role is to identify which contractor bought what and submit those sales to Benjamin Moore each night so the points land.

Dealers enable it because it's a zero-cost way to make their Benjamin Moore-buying contractors stickier — the program is free to the retailer, and contractors who collect points at your store have a reason to keep coming back.

💡 Don't confuse Contractor Rewards with Rundoo's built-in Loyalty points. Loyalty points is Rundoo's own in-app dollar-based points display for contractors. Contractor Rewards is a separate Benjamin Moore program with its own portal, its own points, and its own catalog. The two run independently — a contractor can be in one, both, or neither.

Before you turn it on

Contractor Rewards is usually wired up by the Rundoo team during go-live, because both pieces you need come from Benjamin Moore:

• A Contractor Rewards bonus code. A 12-digit code Benjamin Moore assigns to your store. Contractors use it when signing up so their points route to you.
• PAX IDs for your existing contractors. Benjamin Moore ships a file of PAX IDs — one per contractor enrolled under your store — that Rundoo loads onto the matching customer records.

If your store isn't already enrolled, your Benjamin Moore Territory Representative or the Contractor Rewards Group at Benjamin Moore kicks off enrollment. Once approved, Benjamin Moore sends the bonus code to Rundoo for setup.

Turning it on in Rundoo

In the Admin mode, open the Company tab, then scroll to the Benjamin Moore offers section. Enter the code Benjamin Moore gave you in Contractor rewards bonus code, pick a CCP submission frequency (Monthly is the default), and leave the Allow customers to automatically submit sales for Contractor Rewards toggle on so nightly submission runs. Click Save in the section footer to commit.

[IMG:step1]

• 1 — Contractor rewards bonus code is where the 12-digit code from Benjamin Moore goes.
• 2 — Allow customers to automatically submit sales for Contractor Rewards is the nightly-send toggle. Leaving it on is how points actually land; flipping it off pauses submission without deleting the code.

⚠️ The Benjamin Moore offers section also holds CCP & RSD settings — they use the same Auto-submit sales to CCP and RSD toggle at the top of the section but are a separate Benjamin Moore program. The Contractor Rewards wiring is specifically the bonus code and the customer-level toggle below.

Tagging a contractor with their PAX ID

A contractor only earns points if their PAX ID is stored on their Rundoo customer record. When a contractor signs up using your bonus code, Benjamin Moore emails you their PAX ID — usually via a weekly digest from the Contractor Rewards Group — and you drop it onto the matching customer in Rundoo.