The Benjamin Moore integration connects your Rundoo to Benjamin Moore directly — same ordering pipe, same product catalog, same rebate feeds the BM rep talks about. Once it's on, BM products show up in your catalog with real SKUs and pricing, POs get submitted over EDI instead of emailed as PDFs, and qualifying painter sales get forwarded to BM for CCP, RSD, and Contractor Rewards.

In the Admin mode, open the Company left tab and scroll to the Benjamin Moore offers section — that's where the rebate side of the integration gets configured. Catalog sync lives on the Benjamin Moore vendor in the POS mode, Vendors left tab.

What the Benjamin Moore integration does

Rundoo has a direct, always-on integration with Benjamin Moore. You don't install anything — it's part of your Rundoo. What it gives you:

• Direct ordering. POs where the vendor is Benjamin Moore get submitted over EDI when you click Order, not emailed as a PDF. What crosses over is a short reference code (the VCQE6-style ID, not the full PO body) — BM's side looks up the rest from that reference. See Benjamin Moore orders for how to place one.
• Catalog sync. BM's product catalog — SKUs, descriptions, pricing — comes straight from Benjamin Moore. You don't maintain BM products by hand; you import them from the synced catalog and Rundoo keeps them fresh. Paint Care Fees are NOT part of the catalog; you add them as Additional fees on each BM product that needs one.
• Contractor Club Program (CCP) and Retailer Sales Data (RSD). Qualifying sales to enrolled painters get packaged and submitted to BM on a schedule, so painters accrue their rebates and BM sees your retailer sales data without anyone uploading spreadsheets.
• The B badge. Rundoo surfaces a B pill on BM-integrated records — product rows, the Ordering column on Products, PO lines paired to BM. It's a visual signal the record is running through the integration; coverage varies by product, so treat the badge as a hint rather than a guarantee every BM item carries it.

How a new Benjamin Moore retailer gets enabled

If you just became a BM retailer and don't see any BM plumbing in your Rundoo yet — no Benjamin Moore offers section, no Benjamin Moore vendor option — that's expected. Enablement isn't self-serve: it's coordinated between you, your Benjamin Moore rep, Benjamin Moore's RSOS (Retailer Sales Operations Support) team, and Rundoo.

The flow:

1. Contact your Benjamin Moore rep. Tell them which programs you want turned on — CCP, Contractor Rewards, direct ordering, RSD. The rep relays your request to Benjamin Moore internally; you don't need to cc Rundoo.
2. BM's RSOS team emails Rundoo. Once Benjamin Moore has you approved on their side, the RSOS team reaches out to Rundoo directly with your enrollment details. This step happens BM → Rundoo without any action from you.
3. Rundoo enables the integration on your tenant. After RSOS confirms, Rundoo wires the integration up on your side — the Benjamin Moore vendor record, the catalog pairing, and the Benjamin Moore offers section in Admin mode, Company left tab all appear. From there, you configure rebate toggles and start pulling BM products into your catalog.

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Don't see Benjamin Moore offers in Admin > Company yet? That's the signal enablement isn't complete. Start by reaching out to your BM rep — Rundoo Support can confirm enablement status if you're unsure where your request sits, but we can't fast-track Benjamin Moore's internal process.

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Connecting BM

Most of the BM integration comes pre-wired when Rundoo sets up your company — the API plumbing on BM's side, the Benjamin Moore vendor record in your Vendors list, and the catalog pairing that tells Rundoo which external catalog to sync from. Pairing happens server-side; on the vendor's detail page you'll see a plug icon next to the vendor name and the helper text "Orders will be sent through EDI" under the Vendor name field once it's live.